Terms & Conditions

MEL Private PT

Last updated: 6 November 2026

Welcome to MEL Private PT

MEL Private PT provides private personal training built around the individual — their goals, abilities, experience and circumstances.

These Terms & Conditions explain how our services, appointments, payments and training arrangements operate.

Please read them before booking or commencing training.

1. About MEL Private PT

MEL Private PT is operated by Melanie Anne Hrusik under MEL – Mindset Energy Lifestyle.

Services are provided in Canberra, Australia.

Website: www.melprivatept.com.au

Email: [email protected]

2. Our services

MEL Private PT offers private personal training and associated coaching services.

Training is individually planned and professionally guided, taking into consideration each client's goals, experience, current abilities and relevant health information.

Services may include:

Initial consultations and training assessments.

Individual personal training.

Twice-weekly personal training.

Private buddy training.

Training planning, guidance and progress reviews.

The specific services, session frequency and arrangements will be confirmed before training begins.

3. Your initial consultation

New clients begin with an initial consultation and training appointment.

Duration: 75 minutes

Fee: $145

This appointment allows us to discuss your goals, training history, relevant health considerations and starting point.

It also gives you an opportunity to experience how I work.

The consultation is a standalone appointment. There is no obligation to continue with an ongoing training arrangement.

4. Training arrangements

New clients who choose to continue generally begin with an initial eight-week training period.

This allows time to establish a suitable starting point, develop consistency, progress the training program and review results.

Current advertised options include:

One private session per week

One 60-minute session each week.

$120 per week.

Initial eight-week total: $960.

Two private sessions per week

Two 60-minute sessions each week.

$230 per week.

Initial eight-week total: $1,840.

Private buddy training

Private buddy training is available for two participants.

A 60-minute session costs $160 in total for both participants.

The training is planned around the needs and abilities of both people.

The agreed program, fees, payment schedule and appointment arrangements will be explained before training commences.

At the end of the initial period, we will review your progress and discuss whether and how you would like to continue.

There is no automatic obligation to begin a further training period without your agreement.

5. Appointments and scheduling

Training appointments are arranged by agreement between MEL Private PT and the client.

Appointments are reserved specifically for you.

Please arrive ready to begin at your scheduled time and communicate as early as possible if your circumstances change.

Requests to change appointment times will be considered subject to availability.

6. Cancellation and rescheduling policy

Consistency is an important part of effective personal training. Respecting agreed appointment times also allows the business to manage its schedule fairly.

24 hours' notice

Clients are asked to provide at least 24 hours' notice when cancelling or requesting to reschedule a training appointment.

Where sufficient notice is provided, an alternative appointment may be arranged, subject to availability and the agreed training schedule.

Late cancellations

Appointments cancelled with less than 24 hours' notice will generally incur the full agreed session fee.

Missed appointments

If a client does not attend a scheduled appointment and has not provided notice, the full session fee will generally apply.

Illness and emergencies

I understand that unexpected illness, emergencies and significant personal circumstances can occur.

Please contact me as soon as reasonably possible.

These situations will be considered individually, with reasonable discretion.

Cancellations by MEL Private PT

If MEL Private PT needs to cancel an appointment, you will be offered an alternative appointment or an appropriate credit or refund for the affected session.

This policy does not limit any rights you may have under Australian Consumer Law.

7. Payments and fees

Fees will be communicated before appointments or training arrangements are confirmed.

Payment methods and payment dates will be agreed before training begins.

Clients are responsible for paying the agreed fees according to their confirmed arrangements.

Any proposed changes to fees or services during an existing arrangement will be discussed with the client and will not override their rights under applicable law.

Clients may choose to pay weekly or pay the full eight-week training fee upfront.

The selected payment arrangement and schedule will be confirmed before training begins.

Payment in advance does not affect any refund or other rights available under Australian Consumer Law.

8. Pausing or ending a training arrangement

Life circumstances sometimes change.

If you need to pause or end your training arrangement before the agreed period is complete, please contact MEL Private PT as early as possible so we can discuss your circumstances.

Any fees for services already provided, valid late-cancellation charges and any unused prepaid sessions will be considered in accordance with the agreed arrangement and applicable consumer law.

Where illness, injury or other significant circumstances affect your ability to continue, we will discuss a reasonable way forward.

Your rights under Australian Consumer Law remain unaffected.

9. Health information and training suitability

Your health and wellbeing are important.

Before beginning training, clients are asked to provide relevant and accurate information about their health, medical conditions, injuries, physical limitations and exercise experience.

Clients should advise MEL Private PT if their health or circumstances change in a way that may affect training.

Depending on individual circumstances, medical clearance or advice from an appropriately qualified health professional may be recommended before commencing or continuing particular activities.

MEL Private PT provides exercise and fitness coaching, not medical diagnosis or treatment.

10. Participating in training

Physical exercise involves exertion and some inherent risks.

Clients are encouraged to:

Follow appropriate training instructions.

Communicate discomfort, unusual symptoms or concerns.

Work within their individual capabilities.

Ask questions whenever something is unclear.

Inform the trainer when an exercise or activity does not feel appropriate.

Training will be planned and adapted using the information available and professional judgement.

Individual results vary. No specific physical, fitness or weight-loss outcome is guaranteed.

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded.

11. Privacy and confidentiality

MEL Private PT respects the privacy of clients and the information they share.

Personal and health-related information is handled in accordance with our Privacy Policy and applicable privacy requirements.

Our Privacy Policy is available through the MEL Private PT website.

12. Photographs, testimonials and promotional material

Client photographs, testimonials or other identifiable material will not be used for promotional purposes without appropriate permission.

Participation in promotional activities is optional and is not a condition of receiving personal training.

13. Website information

The information provided on the MEL Private PT website is intended to describe our services and approach.

It is general information and does not replace individual medical or other professional advice.

We aim to keep website information accurate and up to date.

Specific service arrangements will be confirmed directly with clients.

14. Australian Consumer Law

Our services are provided subject to applicable Australian Consumer Law.

Clients have statutory rights and consumer guarantees that cannot be excluded by these Terms & Conditions.

Where a service does not meet an applicable consumer guarantee, clients may be entitled to remedies provided by law.

Nothing in these Terms & Conditions is intended to remove or restrict those rights.

15. Questions, concerns and disputes

If you have a question about your training arrangements, payments or these Terms & Conditions, please contact MEL Private PT.

We aim to resolve concerns through respectful, direct communication.

Email: [email protected]

If a concern cannot be resolved directly, clients may seek assistance from an appropriate consumer protection body.

16. Changes to these Terms & Conditions

These Terms & Conditions may be updated to reflect changes to our services, operating arrangements or legal requirements.

The current version will be available on our website.

Changes will not retrospectively alter an existing client agreement without an appropriate legal basis or the client's agreement.

MEL Private PT

Professional training. Genuine personal attention.

www.melprivatept.com.au