Privacy Policy
MEL Private PT
Last updated: 6 November 2026
Our commitment to your privacy
At MEL Private PT, your privacy matters.
Personal training involves getting to know the person behind the training — their goals, circumstances, experience and, where relevant, their health.
I understand that you may share personal or sensitive information with me. I am committed to treating that information with care, respect and confidentiality.
This Privacy Policy explains how MEL Private PT collects, uses, stores and manages personal information.
1. Who we are
MEL Private PT is operated by Melanie Anne Hrusik under MEL – Mindset Energy Lifestyle.
We provide private personal training and associated coaching services in Canberra, Australia.
Website: www.melprivatept.com.au
Email: [email protected]
2. Information we collect
Depending on your enquiry or the services you receive, we may collect:
Your name and contact details.
Your suburb or general location.
Information provided through website enquiry forms.
Your training goals, preferences and experience.
Relevant health information, including injuries, medical conditions or physical limitations.
Information about your training appointments, progress and feedback.
Communications relating to your enquiries or training.
Health information is treated as sensitive information.
We aim to collect only information reasonably necessary to respond to enquiries, assess suitability and provide appropriate training services.
3. How information is collected
We generally collect information directly from you when you:
Submit an enquiry through our website.
Contact us by email or another communication channel.
Participate in an initial consultation.
Complete relevant screening or health questionnaires.
Attend training sessions or provide updates about your progress.
Where appropriate, we will explain why information is requested and seek your consent before collecting sensitive health information.
You may choose not to provide certain information. However, this may limit our ability to assess whether training is suitable or provide services safely and effectively.
4. How we use your information
We use personal information to:
Respond to enquiries.
Communicate about appointments and services.
Understand your goals and training needs.
Assess relevant health and physical considerations.
Plan, deliver and adjust your personal training.
Maintain appropriate client and business records.
Manage bookings, administration and payments.
Meet applicable legal obligations.
We do not use sensitive health information for direct marketing without the required consent.
5. How information is stored and protected
Client information may be held through:
Mastermind Business Hub, including website enquiries and related records.
Business email communications.
MEL Private PT's computer-based client database.
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, interference and disclosure.
Access to client information is limited to what is reasonably necessary to operate the business and provide services.
Information is retained for as long as reasonably necessary for its purpose or as required by applicable law. When information is no longer required, we take appropriate steps to securely delete or de-identify it, subject to recordkeeping obligations.
6. Sharing personal information
We do not disclose client information to unrelated third parties for their own marketing purposes.
Personal information may be shared where reasonably necessary:
With service providers supporting our website, communications, recordkeeping or business administration.
With relevant health professionals or other parties where you have provided appropriate consent.
Where required or authorised by law.
Where otherwise permitted under applicable privacy legislation.
We seek to limit disclosures to the information necessary for the relevant purpose.
7. Overseas handling of personal information
MEL Private PT uses third-party technology services to operate its website, manage enquiries and communicate with clients.
These include Mastermind for website and business management functions, and Google Gmail for email communications.
Personal information handled through these services may be stored, accessed or processed outside Australia, including in countries where these providers and their authorised service providers operate.
MEL Private PT is committed to taking reasonable steps to protect personal information and maintaining appropriate confidentiality and security practices.
If you have questions about how your personal information is handled, please contact:
8. Accessing or correcting your information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
Please contact:
We will consider your request and respond within a reasonable period, subject to any applicable legal requirements or exceptions.
9. Your choices and consent
You may contact us to discuss:
The personal information we collect.
Whether particular information is necessary.
How your information is used.
Your consent to optional uses or disclosures.
Requests to access or correct your information.
If we wish to use client photographs, testimonials or other identifiable material for promotional purposes, we will seek appropriate permission.
10. Cookies and website technologies
The MEL Private PT website may use cookies and similar technologies to support its operation, including essential website functions and enquiry forms.
At the time of this policy's last update, MEL Private PT has not configured additional website-wide analytics tracking scripts or Meta advertising pixels within its Mastermind website settings.
Our website platform and any embedded services may still use cookies or similar technologies for their own operation.
If we introduce additional analytics, advertising or other non-essential tracking technologies, we will review this policy and provide appropriate information and consent choices where required.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
11. Privacy concerns and complaints
If you have a question or concern about how your personal information has been managed, please contact:
Melanie Hrusik
MEL Private PT
We will review your concern, seek any information reasonably needed to investigate it and aim to respond within 30 days.
If you are dissatisfied with our response, or do not receive a response within a reasonable period, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy authority.
12. Changes to this policy
We may update this Privacy Policy to reflect changes to our services, technology, information-handling practices or legal obligations.
The current version will be available on our website, with the date of the latest update shown above.
MEL Private PT
Professional training. Genuine personal attention.
Personal training should feel personal.
Private personal training in Canberra.
© 2026 MEL - Mindset Energy Lifestyle - All rights reserved
